Contact Information
Please email sales@konsabelnaturals.com for general product questions or concerns about your order.
What are your business hours?
We are available for contact Monday-Friday between the hours of 8am-6pm via email.
What Is Your Shipping Policy?
At Konsa Bèl Naturals, every product is handmade with care and thoughtfully prepared just for you. Please allow up to 7 business days for your order to be processed before shipping.
Once your order is on its way, tracking information will be sent to the email address provided at checkout. All orders are shipped via UPS Ground and include shipping insurance for added peace of mind.
Once your package has been accepted by UPS, Konsa Bèl Naturals is not responsible for packages that are lost, stolen, or misplaced during transit or after delivery. In the event of a lost or stolen package, the customer will be responsible for filing a claim directly with UPS using the tracking and insurance information provided.
We appreciate your patience and support of our handmade products and small business.
Are refunds provided?
All Sales Are Final
Due to the personal nature of our handcrafted skincare and body care products, we are unable to accept returns or issue refunds.
If you experience an issue with your order or receive a product that does not meet your expectations, please reach out to us at sales@konsabelnaturlas.com.
Your experience and satisfaction are very important to us, and we will always do our best to review your concern and find the most appropriate solution whenever possible.
Thank you for choosing Konsa Bèl Naturals and supporting our small business.